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It is emailed to you the moment your payment clears, as a link to your ticket page with a QR code on it. Bookmark that page. The link only works with the token in the address, so do not trim it.

Check spam first, then search for the event name. If it is genuinely not there, write to us with the email address you used and the event, and we will resend it. We reply within a business day.

The QR code on your ticket page. Screenshot it before you leave home if you are going somewhere with poor signal, which on this island is most places once you are off the main roads.

Refund policy is set by whoever is running the event, not by Bermevents, and it is shown on the event page before you pay. If the event is cancelled you are refunded in full. Otherwise contact the organizer first, and us if you cannot reach them.

No. Give an email address and pay. An account only matters if you want to start a Crew Link or keep your order history in one place.

Start one at checkout and send it to your people. Every ticket bought through your link takes money off yours, and a full crew of ten means you paid nothing. Money goes back to the card you bought with. How it works.

Bermuda dollars by default, which sit one to one with the US dollar. The price you see on the event page is the price you pay.

Two and a half percent plus seventy-five cents a ticket, plus card processing. Free events cost fifty cents an attendee. No setup fee, no monthly fee, no contract. Full pricing.

As tickets sell, not after the night. Payouts run every working day, and five percent of each sale is held against chargebacks and released sixty days after the event. You can see the balance and the exact date it moves on your dashboard.

Create an account, create your organization, add the event and its ticket types, then publish. Publishing is held until your payment account is live, which protects buyers from a checkout that cannot take money.

Yes, per event. It is shown to buyers before they pay.

Invite someone to promote your event and set their commission. They get their own link and their own page showing exactly what they have sold and earned. You decide the rate and whether they are paid in cash or ticket credit.

It covers chargebacks, which land on us as merchant of record. It is released sixty days after the event. For comparison, Eventbrite holds twenty percent and DICE holds five percent for six months.